Timely, personalized communications to customers about order fulfillment and shipping status is critical to keeping them happy and loyal. If customers have visibility into an order’s status, they can plan accordingly even when products are backlogged or shipments are delayed. But, communications must be accurate and targeted to be effective. Notifications for NetSuite enables communications to be pre-defined, automated and personalized based on a specific customer and order.
Notifications for NetSuite enables companies to extend the power of NetSuite’s e-commerce suite to automatically notify the right customer contacts about order and shipping status.
Notifications for NetSuite provides its customers with significant savings by reducing time spent on manual data entry to keep customers fully informed about their orders. Based on the size of the company, we conservatively deliver an average 10X return on investment. We focus on our customers’ success, have a 100% retention rate and guarantee that our customers are completely satisfied.
“With Notifications for NetSuite, our customers and distributors know the status of their online orders every step of the way. As a result, we rarely take phones calls requesting the status of an order anymore.”
Director of Global Logistics